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How do I setup my G-Suite service when my Domain is hosted with another provider?

Last Updated: Feb 16, 2019 07:51AM UTC
Thank you for choosing us to host your G-Suite Services! Immediately following your purchase you will be prompted to “Get Started” setting up your account. This prompt includes your temporary password for your G-Suite services.
However, you can choose to receive the instructions by email. If you selected this option, please look for the setup email titled“Access Your Google Business Email (Setup Details Inside)”. *Please be sure to check your spam or junk email folder. G-Suite services initial setup requires verification through your Admin Console in order to first access your Business Email.
When you click on the  “Access your email here: Email” option/link in the setup email received, you can proceed to Step 3, otherwise, when logged into your account on our website you can follow the below. Please note if you are unable to locate the email please contact customer service to provide you with a temporary password.
If you have selected one of our website bundles including G-Suite and have purchased a domain from another provider you will follow the steps below. First contact your domain host to direct your domain  MX records to Google:
Blank or @    3600    MX  1  ASPMX.L.GOOGLE.COM.
Blank or @    3600    MX  5   ALT1.ASPMX.L.GOOGLE.COM.
Blank or @    3600    MX  5 ALT2.ASPMX.L.GOOGLE.COM.
Blank or @    3600    MX  10 ALT3.ASPMX.L.GOOGLE.COM.
Step 1: Select “My Websites (#)” at the top of your page. When you have more than one subscription you will be provided a drop-down menu to choose the correct domain.
Step 2: Scroll towards the bottom portion of the website page. You will see the Google Apps for Work section. Click Get Started to begin.
Step 3: You will be taken to log in to your account using the email chosen on the final checkout page. This is the @yourdomainname. Click Next to proceed in entering the temporary password provided.
Step 4: You will be directed to G-Suite Terms of Use for the Admin Console. After you review these you will click “Accept”. Now you will create a new and secure password to your email address.
Step 5: You will then proceed in accepting the Reseller Terms of Service. You must accept this in order to continue. The next screen takes a few moments to generate your Google account. Once this has completed you will see the option to  “Access my Email”.
Step 6: You are now on your Admin Console page. This is where you will need to complete the verification of your domain name. You will see the option to Verify your domain name (as shown below). Please select “Verify Domain” to begin.
Step 7: Select “No” and then select “Other” from the drop-down menu select. Once you have selected this option you can now click “Begin Verification”.
Step 8: Select “Add a TXT record”. You are then provided with a TXT record similar to the one shown here.
You will then need to copy and paste the entire TXT record and have your domain host add this to your DNS records. You must add this Google Verification TXT record to your DNS records to complete the verification process. We do suggest waiting at least 2-3 hours for the domain to update before verifying.
Step 9: After the DNS records have been updated, and you are ready to verify, you will go to to complete the verification process. You will complete Steps 8-10. When you get to Step 10 you will select “Verify”.
Step 10: You will be directed to the Admin console to complete the verification process for your domain. Please click “Continue”.
In some cases, you may need to refresh your browser’s page to update and proceed with completing the process.
Step 11: The Continue button will bring you through a few steps to verify your domain. Select “Next” each time until you receive the “Close Setup” option. The domain is now verified successfully.
Step 12: You may proceed back to your account with us and select “My Websites”. You will see the Google option appears in your account for access now.
Step 13: To access your @yourdomainname email address, you will select “Gmail for Business”.
*Should you have any trouble accessing your Mail or Admin services you can visit: or for direct access.
You should now be directed to the Google Email inbox for @yourdomainname where you can begin sending and receiving emails!

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